HOW TO GET THERE
Cami Sa Porrassa 12, 07181, Mallorca, Spain
Call us:: +34 971 130 411
Send us an e-mail:: reception@globobalear.com
www.globobalear.comTRANSPORT WITH TICKET
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THE EXPERIENCE
What am I going to watch?
A pirate-themed theatrical production centred on a tale of good versus evil combined with out of this world acrobatics, impressive dance choreography and a humorous storyline; complete with immersive technology and special effects.
Are these shows suitable for families?
Pirates Adventure is suitable for families, couples and groups of all ages. Pirates Reloaded and Gringos Bingo is strictly for over 18s.
Which seating plan has the best visibility?
VVIP and VIP has the best visibility, however the show is immersive and take place all around the theatre allowing the audience to feel involved in the show.
What’s the running time of the show?
Pirates Adventure Show has a running time of 1 hour 30 minutes, with 2 parts of 45 minutes each.
How long before the start of the show should I arrive at the venue? Is there a time limit to access after the start of the shows?
The outdoor bar and seating area is open from 16:00, please note you should arrive no later than 17:30 even if you have chosen your seat.
How can I contact the theatre personnel for additional questions or assistance?
You can email: customerservices@globobalear.com or call: (34) 971 130 411
What happens if a lose something at the venue?
It’s best to report any lost property to a member of staff whilst still at the venue, if not please contact customerservices@globobalear.com
What are the main differences between Pirates Adventure, Pirates Reloaded and Gringos?
Pirates Adventure is the original family dinner show entertaining millions of visitors for 40 years. Taking the audience on a magical journey through a time when pirates ruled the seven seas. An action packed storyline geared to entertain all ages filled with breath-taking acrobatic performances.
Pirates Reloaded is an adults only, Club Show Experience with live DJ sets, a high energy party atmosphere and an insane acrobatic show combined with the latest sound and light technology.
Gringos is a unique bingo rave event, bringing together big prizes, stand-on-your-seat anthems and a party atmosphere unmatched by any other night on the island. Expect chaos, dance offs, lip sync battles and rave intervals for a truly unforgettable night out for over 18s.
What are the main differences between seating plans?
View the seating plan and details of what’s included in each category here: details
Can i select an specific seat or table?
We offer the option for you to choose your seat as an extra during the booking process. You can select from the seating plan the table you wish to guarantee that you’ll be sat at. Please note: if you are less than 8 people, there is a possibility you will share a table with other guests.
What is the schedule?
Doors open at 18:00 and the show finishes around 20:45
Is taking pictures and recording allowed during the show?
Video footage and photos taken on mobile phones are permitted, we encourage this content to be uploaded on guest’s social media accounts on the night.
Is there a specific dress code?
There is not a strict dress code, most guests wear smart / casual attire.
KIDS
Are there any special prices for children?
Children under 2 go free, but still require a ticket. Please note they do not receive a meal.
(although a childs meal can be purchased in the theatre). As they are not allocated a seat they must be sat on an adults lap.
Child tickets are availible from the ages of 2-12 years old.
Children over 12 will need to purchase a full-priced adult ticket. Please note, proof of age may be requested.
Are strollers allowed?
All prams and strollers will be stored on arrival, and can be accessed at any point during the performance, but due to health and safety reasons they cannot be in the aisles.
HOW TO ARRIVE
Is there parking available near the venue?
There is a free public car park opposite the theatre.
Is transport provided to get to the venues?
We offer transport from all major resorts across Mallorca. Please note that some routes are only available on certain days of the week and may not operate during the early and late seasons. If the transport option for your resort is unavailable, please contact us directly for assistance at transport@globobaelar.com or call (34) 971130411.
ACCESSIBILITY
Is the theatre accesible for disabled people?
Yes. We have wheelchair access and wheel chair accesable tables. Please ensure that you tick the wheelchair assistance box during your booking process. If you have specific requirements please advise us in the comments box during your booking process.
TICKETS
How much are the tickets?
What payment methods are accepted when buying a ticket?
We accept: Visa/Mastercard, PayPal, ApplePay, GooglePay and cash on the door.
Can i buy tickets on the door?
Yes, we advise you to call us beforehand to check availibility.
Can I change the ticket category or add more tickets too my booking?
Click the 'manage my booking' link on your confirmation email or contact us at customerservices@globobalear.com
Can I add extras after purchassing my tickets?
Yes, you can add extras by clicking the “manage my booking” link in the confirmation email or contact us by email: customerservices@globobalear.com.
What is included in the ticket price?
Tickets include entry to the show, your meal and selected soft drinks
How do I get my entrance tickets?
Please bring your confirmation email either printed out or on a mobile device to the box office at the venue.
Can I reprint the tickets if I lose them or they are stolen?
Please contact us if your printed confirmation has been lost or stolen by emailing us at: customerservices@globobalear.com or call: (34) 971 130 411
What happens if I bought a ticket but cannot attend; is there a refund policy?
Tickets are non-refundable at the time of purchase. However if you have selected the 'booking protection insurance' we can change a date of a show, we can hold you tickets for up to 12 months or you can select another show however you may be subject to any price difference if the date you wish to move to is more than the date you chose originally. If the new ticket cost is lower than the original, you will not be refunded the difference. If you do not take out the 'booking protection insurance' you will be charged €30 admin fee.
EVENTS AND GROUPS
What is the minimum number required to consider to be a group?
8
What happens if I need to reduce the number of people on my booking?
In this instance please contact us by email: customerservices@globobalear.com
Can I request the birthday package if I have already purchased my tickets?
You can add birthday packages on to your existing booking via the “Manage my Booking” link at the foot of the confirmation email.
How can I make a group reservation?
What kind of birthday packages are available?
Kids birthday Package - Gold
Celebrate your child's birthday in style with 'Happy Birthday' sung at the table by our pirates crew and a delicious birthday cake, plus an exclusive kid's Pirate cocktail. Your little pirate will also receive everything they need for their adventure, including a patch, sword, bandana, and more!
Kids birthday package – Silver
Celebrate your child's birthday in style with 'Happy Birthday' sung at the table by our pirates crew, a birthday cake, and an exclusive kid's Pirate cocktail to enjoy.
Kids Birthday Package – Bronze
Celebrate your child's birthday in style with 'Happy Birthday' sung at the table by our pirates crew and a birthday cake
Adult Birthday Package - Gold
The ultimate birthday celebration, featuring a bottle of Moet & Chandon Champagne and a birthday cake brought to your table, with our pirates crew singing 'Happy Birthday' to make your day extra special.
Adult Birthday Package - Silver
Celebrate your birthday with a bottle of Prosecco and a birthday cake brought to your table, accompanied by a lively 'Happy Birthday' performance from our pirates crew.
Adult Birthday Package - Bronze
Celebrate your birthday in style with a birthday cake brought to your table and 'Happy Birthday' sung by our pirates crew .
You can add any of these packages while making your booking or with 'manage your booking' on your confirmation email.
Can the entire theater be rented for a show, private event or celebration?
Please send your request to customerservices@globobalear.com
FOOD AND BEVERAGES
Can I purchase food and drink during the show?
Your ticket includes a meal of roast chicken, chips, and corn on the cob for adults, and chicken nuggets with chips for children, along with selected soft drinks that are refillable at the bar. A vegetarian option is available but must be pre-booked. Ice cream desserts can be requested.
Inside the theatre, you'll find bars offering a variety of alcoholic drinks, including cocktails, spirits, ciders, premium beers, wine, and champagne. There’s also a dedicated bottle service for premium spirits, with a price list and menu available at each table. Snacks are available for purchase before and during the show.
If you would like to purchase an extra meal this can be arranged through your host in the theatre.
Can I add drinks if I have already got my tickets?
You can add drinks to your booking using the “Manage My Booking” link in the confirmation email.
Allergies and food intollerances ?
Our chicken, chips, and corn on the cob meal is gluten-free. Here is a link to our guide lines- LINK
Can i bring my own food and drinks to the show ?
Unless for a special dietary requirement which has been agreed with reservations department prior to attending.
DEPOSITS
Can I make a booking but only pay a deposit?
Tickets are non-refundable at the time of purchase. However if you have selected the 'booking protection insurance' we can change a date of a show, we can hold you tickets for up to 12 months or you can select another show however you may be subject to any price difference if the date you wish to move to is more than the date you chose originally. If the new ticket cost is lower than the original, you will not be refunded the difference. If you do not take out the 'booking protection insurance' you will be charged €30 admin fee